Hyka is a care navigation platform that helps telehealth providers refer patients to the latest in interventional psychiatry — from brain stimulation to ketamine to psychedelics.
Through an API layer, Hyka provides healthcare enterprises with real-time data on treatment options, provider availability, costs, and quality of care.
We help telehealth providers seamlessly connect members who are not responding to traditional antidepressants with Hyka's network of interventional psychiatry practices – all while keeping members under the telehealth provider’s experience.
We usually start with a small-scale pilot to test/demonstrate how a broad suite of
treatment offerings improves member satisfaction, increases product utilization, and reduces churn.
The final number of users, single geographical locations,funnel metrics (among other specifics) to be defined between the telehealth provider and Hyka psychiatry teams.
Refering provider identifies candidates
Members receive an email granting access to Hyka
Members learn about options & select treatment
Members matched with a clinic
Hyka helps members with paperwork & logistics
Members receive treatment at clinic
Hyka partners with telehealth providers, health plans, and employee assistance programs (EAPs) to help treatment-resistant patients seamlessly onboard at practices that offer TMS, Ketamine, and Spravato.
We identiy candidates through our platform (D2C, health plans, EAPs, tele-health providers)
Candidates access Hyka’s triage feature, educational content and concierge services
When a user is ready to start treatment, we help coordinate the first consultation
Hyka bills your practice for its onboarding services after the first consultation is booked
Hyka team is in constant contact with the user to ensure satisfaction
We work with your preferred method of communications: secure email, secure PDFs, fax, EHR/EMR integration, and others.
Our service include the following features through the user's preferred method of communication: text, email, and/or phone.
We guarantee value: verified email, verified phone number, verified insurance (when applicable), completed intake forms, signed consent forms, scheduled first appointment. Phone, email, and text reminders. No long-term commitments.
We take compliance with federal and state laws seriously and recognize that each state has its own regulatory landscape.
Whether you are a therapist, PCPs, Psychiatrist, or nurse practitioner, we help your patients evaluate which next-line treatment might be right for them. All while collaborating with you to offer your patients a seamless experience, from your practice to a trusted
Within hours, your patient may access self-guided educational content and speak with our care coordinators for personalized guidance.
We also help your patients figure out their treatment options depending on their insurance status, provider, and benefits.